Privacy Policy for Eco Roots Travel

Last Updated: March 17, 2025

At Eco Roots Travel, we are committed to protecting your privacy and ensuring the responsible handling of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website or use our services.

Information We Collect

We collect personal information necessary to provide our travel services, including:

  • Name, email address, phone number, and mailing address

  • Payment information

  • Travel preferences and booking details

  • Passport information (when required for bookings)

How We Use Your Information

We use your personal information to:

  • Process and manage your travel bookings

  • Communicate with you about your reservations and inquiries

  • Improve our services and personalize your experience

  • Comply with legal obligations

Sharing Your Information

We may share your information with:

  • Travel providers (e.g., hotels, airlines, tour operators) to fulfill your bookings

  • Our booking platform partner, Waybird, to process reservations

  • Third-party service providers who assist in our operations

We do not sell your personal information to third parties.

Your Rights

You have the right to:

  • Access and review your personal information

  • Request corrections to your data

  • Opt-out of marketing communications

Security

We utilize robust security measures to protect your data, including advanced encryption protocols, two-factor authentication, and AI-powered fraud detection. Our systems are safeguarded by web application firewalls and adhere to international security standards. Email communications are secured with sophisticated spam filtering and phishing protections.